We guarantee that every cover purchased will fit the item it was ordered for. If the cover you receive does not fit or if we accidentally send the incorrect product, contact us within 30 days of when you receive the cover and we will gladly exchange that item for the correct size at no additional cost. If we cannot offer a replacement that fits, the customer will be issued a full refund including all original and return shipping costs.
Shipping in the United States
Ground shipping is free for all orders over $50 shipped within the contiguous United States. However, due to the high cost of shipping to Hawaii, Alaska, and US Territories, an additional shipping and handling cost is applied to these areas. This charge varies depending on where the package is being shipped and the exact cost is calculated and displayed during the checkout process before an order is completed. Overnight, 2 Day, and 3 Day shipping options are not eligible for free shipping.
We will gladly ship your product internationally; however, these orders are not eligible for free shipping and may be subject to customs fees, taxes, or duties. These fees are not determined until the product crosses the border; therefore, these costs are the responsibility of the customer. Our shipping and handling cost does not include any of these fees.
We are committed to giving our customers the highest quality products at the lowest possible price. If you are ordering and find an identical product for a lower price, we will gladly match that price (excluding advertising specials and end-of-year closeouts).
Price match discounts may not be used with any other promotional offers and must be applied before any applicable taxes. In the event a pricing error occurs by the advertising competitor, the price match guarantee will not apply.
Most of our products are backed by a manufacturers warranty. Product specific warranty information and details are available via the "Warranty" tab located on product detail pages. If you do not see a "Warranty" tab for a particular product, then a warranty may not be available at this time.
When you shop with us, you can rest assured that you're not dealing with a middleman. We've gone directly to the manufacturers themselves and established direct relationships that result in factory direct pricing. When you order from us, your item ships directly from the manufacturers warehouse. This allows us to avoid the costly overhead associated with running a warehouse; savings that we pass on directly to our customers. Avoid the headaches and increased prices of buying from a middleman and enjoy the reliability and lower cost of buying directly from the source. Shop with confidence.
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) by GeoTrust. When you place an order online, the SSL scrambles and encrypts your information before it is sent to us over the Internet. This protects your personal and credit card information from being read while it is transferred through cyberspace. Information exchanged with any address beginning with https is encrypted using SSL before transmission.
After your order is placed, your credit card information remains encrypted at all times. We are never able to view your complete credit card information. Only your card type, the last 4 digits, and the expiration date are made available to our sales and support staff.
We are committed to ensuring that your online holiday shopping experience remains hassle, stress and worry free. That's why we've implemented a special holiday policy for all orders placed during the holiday season. We know that buying gifts comes with unknowns so we're extending our returns eligibility specifically for the holiday season!
All orders placed between November 28, 2013 and December 25, 2013 may be returned up until January 31, 2014.
This means that whoever you're buying a gift for will have more than enough time to make sure that they are completely satisfied with the item(s) they receive.
Shoplio Shopping Transparency
Verified: December 9, 2016
AllGrillCovers.com has completed over 5,000 transactions and currently maintains the following shipping and satisfaction standards:
This website secures your private information using an SSL Certificate. All personal information submitted through this website is fully encrypted using SSL before transmission.
Note: AllGrillCovers.com has chosen to be a transparent online store by disclosing to all shoppers important metrics related to ship times, customer satisfaction, and product ratings.